Physics Wallah is hiring Chat support

Physics Wallah Private Limited (also known as just Physics Wallah or PW) is an Ed-tech company or we can say Indian educational technology company headquartered in Noida, Uttar Pradesh and it was established by Alakh Pandey and Prateek Maheshwari in 2020. Physics Wallah is looking for the role of Chat Support and any graduate can apply. All the other details like eligibility criteria, application process and information for this opening is given below

6/24/20232 min read

Job Role - Chat Support

Location of Job - Work From Home.

Number of Vacancies- 25

Job Duties and Responsibilities - All the job details and responsibilities for this opening by PW are mentioned below in detail-

· Manage and handle large amounts of queries incoming

· Identify and assess customer’s needs to achieve required objective

· Build sustainable relationships and trust with customer accounts through suitable and interactive communication

· Provide precise, right, accurate and complete information by using appropriate methods

· Achieve the required team targets and maintain the quality standards

· Handle customer complaints, provide appropriate solutions within the time limits and follow up to ensure the resolution

· Follow each and every communication procedures, guidelines, and policies

· Take the extra steps required in order to engage customers and improve customer satisfaction.

Qualification Required - The candidates must have a bachelor's degree in any discipline

Age - A candidate must be at least 18 years old and there is no upper age limit mentioned by Physics Wallah.

Pay Scale/CTC - The average salary of a Chat Support at Physics Wallah is Rs 17,000 - 19,000 per month approximately which will be around 2.6 lakhs per year.

Expected Knowledge and Skills - The knowledge and skills that you need are described below

· Typing speed minimum 40-60 words per minute

· Strong Writing Skills

· Good communication skills with a pleasing personality

· Analytical skills and multitasking

· Flexibility with working hours

· Hindi and English fluency required (Regional languages are an advantage)

· Must own a Laptop and WiFi Connection

Selection Process - The selection process depends upon shortlisting and once candidate is shortlisted, there will be number of assessment test and a virtual/ face to face interview. After successful completion of these rounds, candidate will receive a joining letter by the company on their registered email id.

Experienced or Fresher - Freshers and experienced individual both are eligible for this vacancy of Physics Wallah.

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How to Apply for Physics Wallah - All interested and eligible candidates can apply for this drive online by the following link as soon as possible.

Click Here to Apply

Applicants need to apply through online mode and there is no offline application process, only online process for this particular hiring.

Closing Date - Candidates need to submit their application through online application portal by (17th of July 2023) as expected. Candidates need to apply as soon as possible because once the seats are full, online application link will be closed irrespective of date.

Few other Work from home job links

  1. https://getjobs24x7.com/revolut-is-hiring-support-specialistwfhremote-job

  2. https://getjobs24x7.com/tcs-is-hiring-service-desk-analyst

  3. https://getjobs24x7.com/hiring-in-amazon-for-various-work-from-homeoffice-international-voice-process-associate-and-team-lead-intern-posts

Application fee - No, there are no charges or application fee applicable for applying any private job. Legit private sector jobs/MNC’s does not charge any recruitment fees from applicants for employment therefore if someone is asking for any money it might be a scam.

Official Notification - To check all the details on their official website, applicants you can go through the link given below.

Click Here for Official Notification

Best of Luck