Recruitment in Groww

Groww is recruiting Customer Success Executive for PAN India for Undergraduates and Postgraduates of batch 2018 to 2023 with salary upto 6LPA*. Interested candidates may go through the Job profile and apply if they are eligible to do so, other recruitment details and apply link is given below.

7/16/20232 min read

Position/Role: Customer Success Executive

Salary/Pay: Up To 6 LPA*

Degree/Education: (B.Com/BBA/PGDM/BA/B.Sc/MBA)

Batch/Passout: 2018 to 2023

Work experience: 0 – 2 Years

Work location: PAN India.


JOB DESCRIPTION:-

  • Eagerness to learn about the products of our company and the capabilities of our product.

  • Develops relationships with customers that promote retention and loyalty, ultimately improving customer value and reducing churn.

  • Ability to understand and explain complex concepts in simple terms and technical aptitude.

  • Having excellent relationship building as well as interpersonal skills will be a plus.

  • Knowledge of other regional languages will be great if the company works within that country.


ELIGIBLITY CRITERIA

  • UG/PG courses (B.Com, BBA, BBM, BA, B.Sc, MBA/ PGDM).

  • 50% cutoff in high school, Intermediate and Graduation.

  • No backlogs and Gap years during education is appreciated

  • Must be fluent in English as well as Hindi


IMPORTANT POINTS:-

  • Provide technical support and other related training to customers who use products of our company, and replying to their inbound queries.

  • Ensure customers remain satisfied with the products of the company by educating them about functional and all other capabilities and all possible upgrades.

  • Aid with the development and improvement of the product by gathering feedback of all the customers in order to identify recurring issues and addressing these with the product manager.

  • Maintain as excellent service standards as possible, going above and beyond to ensure each and every customer satisfaction and retention preferred.

APPLY HERE

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APPLY HERE