Teleperformance is hiring for its various post like - Digital Relationship Executive and Operation Team Leader, for DRE the job location is both onsite and online while for OTL the job location is Mohali

7/22/20233 min read

Tele-performance is Recruiting in 2023 for v
arious digital relationship executive (work from home) posts(Private Job Update). All eligible and interested candidates can apply before August 7, 2023. Further information about the Teleperformance recruitment vacancies, salary details, fee, selection process, educational qualifications, results, age limit and all the other details about these posts is in details below.

Job Location for Teleperformance Recruitment in 2023 -

This is work from home opportunity but if you opted for a field job, then the job location for digital relationship executive will be Ahmedabad, Bangalore, Gurgaon, Hyderabad, Kolkata, Mumbai, Noida. The candidates can work form home also if they opted for remote job and for the other position that is operations team leader post, the location of job will be Mohali.

Number of Vacancies -

There are various number of vacancies, and the exact number is not mentioned

Name of Vacancies - The name of vacancies per posts are mentioned below.
1. Digital Relationship Executive

2. Operations Team Leader.

Responsibilities for Digital Relationship Executives

  • To develop, maintain and strengthen customer relationships through effective relationship management in accordance with the respective business goals

  • Manage all the related portfolio through good reach of our client and monitoring of client relationship which includes Companies product, portfolio and other related needs of banking

  • Up selling, providing regular market information, cross-selling and updates to the customers sales and services.

  • Efficient serving of requests to create a superior and smooth customer experience.

  • Act as a single and perfect point of contact for each and every customer’s banking requirements.

Responsibilities for Operations Team Leader -

  • Responsible for a unit of associates

  • Resolve customer and agent issues

  • Be responsible for the overall performance of each and every team members

  • Conduct team meetings and other performance reviews

  • Conduct coaching lessons and monitoring sessions

  • Coordinate with training and other quality assurance measure to identify systematic quality improvement opportunities

  • Competent in all the related process and technical skills required at Agent level thorough understanding of requirements and targets

  • Ensuring customer is advised properly, disclaimers regulations are given as per the process guidelines.

Salary/Pay- For digital relationship executive (Work From Home) and operations team leader post, the salary/pay will be approximately Rs 18,000 - 30,000 per month.

Age limit - For this Teleperformance recruitment, candidate’s age must be at least 18 years but the upper age limit for this vacancy is not mentioned .

Educational Qualification - The details for the Education Qualification needed for this post is mentioned below-

  • Digital Relationship Executive - (Intermediate or a graduation in any discipline)

  • Operations Team Leader - (a graduation degree in any particular discipline).

Knowledge and Skills Required -

  • The mindset of "high value for the customer" and always willing to help, show ownership, attention to details and always be as customer centric as possible.

  • Ability to convey message efficiently and effectively and make these factors noticeable - Comprehension, active listening rate & speech clarity, and conversational ability such that it makes your conversation as proficient as possible.

  • Ability to understand the problems of customer and provide specific solution or information as per the firms policies, guidelines and process

  • Ability to compose paragraphs which are grammatically correct, concise, and as accurate as possible

  • Good understanding of etiquette for written communication

  • Basic Knowledge of computer is mandatory

  • English Language Capabilities (BothWritten and Verbal).

Selection Method - For this recruitment of Teleperformance, the candidate will be selected on the basis of assessment test, shortlisting and virtual/ onsite interview and If a candidate is shortlisted according to their qualification, he or she will be informed through registered mobile number or email id for further process which may Interview and on-boarding.

Experience required - Freshers are allowed for this post and no work experience required for these posts although experienced candidates are also welcome and can also apply for this specific recruitment.

How to Apply - All eligible and interested candidates need to apply online from the link given below for the specific post

Click Here to Apply for Digital Relationship Executives post


Click Here to Apply for Operations Team Leader post

Candidates have to register themselves online as it is the only mode to apply candidates who will apply through offline mode will definitely be rejected for these respected post.

Last Date for Submitting Application - All candidates must apply on or before August 7, 2023 and after the last date, no application form will be entertained it will be rejected for sure.

Application Fee - There will be no charge or any application fee for any of the candidates. Genuine recruiters will never ask for any kind of money/charge to schedule interview or to offer any job in a private sector and If you receive any such calls or emails, beware as it is possible that this might be a job scam.

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Important Note - Getjobs24x7 provide genuine jobs which do not charge any type of money but application forms received after due date will not be entertained under any circumstances and definitely will be rejected. Incomplete or late applications need to have enclosures without enclosures they will summarily be rejected without any reasoning given the Firm.

Thank You & Best of Luck